Day 2 - 28 Nov
Keynotes
Keynote
Krish Ayyar - Managing Partner, ICMG Australia
The One Month Enterprise Architecture - Realising the Impossible through Enterprise Anatomy
In this Keynote, Krish will take us through a week by week approach to solving Business Problems using Enterprise Anatomy - a new concept. Key Takeaways are - Better understanding of what is Enterprise Architecture and how to apply it in your organisations to improve Business Agility.
Keynote
Dr. Alexander SAMARIN – Managing Partner ICMG Europe
The Enterprise Ontology to aspiring Enterprise Architects and Business Architects.
The question is, are you interested in “real” architecture as defined by The Zachman Framework? Why most Business Architects are so clueless and out of touch with respect to real architectural principles. How to present the “Assemble to Order” concept described by Zachman in an accurate and comprehensible manner...
Panel
Effective Strategies to Improve Utilization of EA?
After much deliberations, EA team is set up and they start the work with taking stock of IT inventories. Sometimes it's portfolio rationalization or IT-driven transformation. How to realize the true value of Enterprise Architecture beyond one or two projects?
Track Sessions (1) - Industry Solutions
Architecture Driven Multi-year IT Transformation Program
IT has commenced implementing one of the largest transformation portfolios in Toll’s history and in the Supply Chain industry globally to deliver against cost targets as part of the broader Toll transformation
Architecture Driven Multi-year IT Transformation Program
IT has commenced implementing one of the largest transformation portfolios in Toll’s history and in the Supply Chain industry globally to deliver against cost targets as part of the broader Toll transformation
Architecture Driven Multi-year IT Transformation Program
IT has commenced implementing one of the largest transformation portfolios in Toll’s history and in the Supply Chain industry globally to deliver against cost targets as part of the broader Toll transformation
Track Sessions (2) - Customer Services & Excellence
CRMnext-Single Point of All Customer Communication including
CRM acts as a Single platform for all touch point at SBI Life Omni-channels like Branch walk in, Call Centre, Web Site, Email, SMS, IGMS, that enables it to give the comprehensive view of SR 360 - Query/Complaint/Feedback Management / IGMS, Policy 360 - Payout & Non Payout SR (STP), Renewal 360 – RAG of customer and Lead 360 - Lead Processing with SAATHI & Conversion.
Omni Channel Real Time CRM & Loyalty
Modernize Consumer Experience by offering a seamless Omni-channel & real time access to consumers’ profile, loyalty program, membership status and historical transactional and non-transactional (digital) interactions with our brands in order to:
- Enable O2O real time consumer journeys
- Meet basic consumer demands of access to real time synchronized personal data...
A Collaboration Platform for Airlines Travelers
A modular and open platform which is comprised of middleware and connectors to web, mobile, and other endpoint solutions, enabling an airline-and-partner collaborative marketplace, end-to-end customer servicing, and dynamic social activities in one stream across the customer’s entire travel experience.
Track Sessions (3) - Airlines & Airports
Unified Airline architecture for Enhanced Customer
We initially created a hybrid network architecture where existing on-premise servers were accessible from our cloud VPC (virtual private cloud). New services were then developed using cloud-specific services and employed cloud-native architectures such as the serverless architecture. This serverless approach was first used in revamping our customer-facing website where customers can buy insurance and file claims. Fast forward 2 years: we have migrated all our insurance core systems to the cloud, adopted cloud managed...
One National App - A Connected Ecosystem Platform for Airports
Leveraging the “One National Airport APP” built on digital platform all the ecosystems involved with Airports are connected, including the passengers, airports, airlines and other sub-systems. Thus, brings in hassle free travel closer to reality with optimized operations, increased operational efficiency, improved passenger experience and increased non – aeronautical revenue.
Airport Information Integration and Digital Services Delivery
SFO’s strategic objective is to transform its current operational model towards a service driven digital enterprise with a target operating model that empowers a digital workforce with information-driven tools and capabilities for supporting operational functions throughout the enterprise. The power of digital convergence delivered through AIIS provides the path to achieve this strategic objective by bringing real-time decision making insights into the hands of SFO’s staff, business partners and ultimately to passengers through...
Finalist
USD
Leadership Panel Discussion - Day 2
LJohn Zachman in conversation with Chief Architects
How to identify the key stakeholders, what questions to ask, how to define the business goals and the technology goals, tools, and technology selection, Team members and the differentiators, timeline and change plan?
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