Day 2 - 28 Nov

Keynotes

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Keynote

Krish Ayyar - Managing Partner, ICMG Australia

The One Month Enterprise Architecture - Realising the Impossible through Enterprise Anatomy

In this Keynote, Krish will take us through a week by week approach to solving Business Problems using Enterprise Anatomy - a new concept. Key Takeaways are - Better understanding of what is Enterprise Architecture and how to apply it in your organisations to improve Business Agility.

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Keynote

Dr. Alexander SAMARIN – Managing Partner ICMG Europe

The Enterprise Ontology to aspiring Enterprise Architects and Business Architects.

The question is, are you interested in “real” architecture as defined by The Zachman Framework? Why most Business Architects are so clueless and out of touch with respect to real architectural principles. How to present the “Assemble to Order” concept described by Zachman in an accurate and comprehensible manner...

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Panel

Effective Strategies to Improve Utilization of EA?

After much deliberations, EA team is set up and they start the work with taking stock of IT inventories. Sometimes it's portfolio rationalization or IT-driven transformation. How to realize the true value of Enterprise Architecture beyond one or two projects?

Track Sessions (1) - Industry Solutions

Celebrity Signing Items for Fans

Architecture Driven Multi-year IT Transformation Program

IT has commenced implementing one of the largest transformation portfolios in Toll’s history and in the Supply Chain industry globally to deliver against cost targets as part of the broader Toll transformation

London Reflections

Architecture Driven Multi-year IT Transformation Program

IT has commenced implementing one of the largest transformation portfolios in Toll’s history and in the Supply Chain industry globally to deliver against cost targets as part of the broader Toll transformation

Young Business Colleagues

Architecture Driven Multi-year IT Transformation Program

IT has commenced implementing one of the largest transformation portfolios in Toll’s history and in the Supply Chain industry globally to deliver against cost targets as part of the broader Toll transformation

Track Sessions (2) - Customer Services & Excellence​

Key Speaker

CRMnext-Single Point of All Customer Communication including

CRM acts as a Single platform for all touch point at SBI Life Omni-channels like Branch walk in, Call Centre, Web Site, Email, SMS, IGMS, that enables it to give the comprehensive view of SR 360 - Query/Complaint/Feedback Management / IGMS, Policy 360 - Payout & Non Payout SR (STP), Renewal 360 – RAG of customer and Lead 360 - Lead Processing with SAATHI & Conversion.

Legal Aid

Omni Channel Real Time CRM & Loyalty

Modernize Consumer Experience by offering a seamless Omni-channel & real time access to consumers’ profile, loyalty program, membership status and historical transactional and non-transactional (digital) interactions with our brands in order to:
- Enable O2O real time consumer journeys
- Meet basic consumer demands of access to real time synchronized personal data...